Helsana Versicherungen

Health insurance in Neuchâtel

The Helsana sales office in Neuchâtel offers personal advice on all questions regarding health and accident insurance. The local team supports customers with switching to Helsana, choosing the right basic and supplementary insurance, and administrative matters. As one of Switzerland's leading health insurers, Helsana is committed to the health and financial security of its customers at every stage of life.

Opening times

Closed until 8:30 AM

Monday
8:30 to 12:00 / 13:00 to 17:00
Tuesday
8:30 to 12:00 / 13:00 to 17:00
Wednesday
8:30 to 12:00 / 13:00 to 17:00
Thursday
8:30 to 12:00 / 13:00 to 17:00
Friday
8:30 to 12:00 / 13:00 to 17:00
Saturday
Closed
Sunday
Closed

Monday
8:30 to 12:00 / 13:00 to 17:00
Tuesday
8:30 to 12:00 / 13:00 to 17:00
Wednesday
8:30 to 12:00 / 13:00 to 17:00
Thursday
8:30 to 12:00 / 13:00 to 17:00
Friday
8:30 to 12:00 / 13:00 to 17:00
Saturday
Closed
Sunday
Closed

Opening times

Closed until 8:30 AM

Monday
8:30 to 12:00 / 13:00 to 17:00
Tuesday
8:30 to 12:00 / 13:00 to 17:00
Wednesday
8:30 to 12:00 / 13:00 to 17:00
Thursday
8:30 to 12:00 / 13:00 to 17:00
Friday
8:30 to 12:00 / 13:00 to 17:00
Saturday
Closed
Sunday
Closed

Monday
8:30 to 12:00 / 13:00 to 17:00
Tuesday
8:30 to 12:00 / 13:00 to 17:00
Wednesday
8:30 to 12:00 / 13:00 to 17:00
Thursday
8:30 to 12:00 / 13:00 to 17:00
Friday
8:30 to 12:00 / 13:00 to 17:00
Saturday
Closed
Sunday
Closed

Address:

Telephone:
Vente Neuchâtel
058 340 18 73
Point de Vente Neuchâtel
058 340 17 27*

E-Mail:
Point de Vente Neuchâtel
ga.neuchatel@helsana.ch
gc3.lausanne@helsana.ch

Website:
https://www.helsana.ch

Key features:

Brand promise 'Committed to life' with a focus on lifelong support
Helsana+ bonus program for health-conscious behavior
Leading customer satisfaction (Swiss Industry Monitor 2025)

Frequently asked questions about Helsana Versicherungen

You can pay invoices conveniently via eBill, LSV (Direct Debit), CH-DD, QR-bill, or credit card.

Yes, we recommend booking an appointment for a personal consultation at the Neuchâtel branch online or by phone.

You can easily change your address and other personal details in the myHelsana customer portal.

Yes, scanning and submitting reimbursement documents is possible via the myHelsana app.

The branch is open from Monday to Friday, closed on weekends. Exact times can be found on the website.

Categories: Health insurance

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