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SOS Bahnhofhilfe

Basel SBB

Railway station in Basel

SOS Bahnhofhilfe Basel provides comprehensive support for travelers at the SBB station. Services include mobility assistance for boarding and alighting, accompaniment to trains or public transport, and a sheltered waiting room. Additionally, there is a toilet for people with disabilities, an oxygen station, and an area for breastfeeding and changing. The service is aimed at people with disabilities, seniors, children traveling alone, and families.

Opening times

Open until 6:00 PM

Monday
8:00 to 19:00
Tuesday
8:00 to 19:00
Wednesday
8:00 to 19:00
Thursday
8:00 to 19:00
Friday
8:00 to 19:00
Saturday
8:00 to 18:00
Sunday
10:00 to 18:00

Monday
8:00 to 19:00
Tuesday
8:00 to 19:00
Wednesday
8:00 to 19:00
Thursday
8:00 to 19:00
Friday
8:00 to 19:00
Saturday
8:00 to 18:00
Sunday
10:00 to 18:00

Opening times

Open until 6:00 PM

Monday
8:00 to 19:00
Tuesday
8:00 to 19:00
Wednesday
8:00 to 19:00
Thursday
8:00 to 19:00
Friday
8:00 to 19:00
Saturday
8:00 to 18:00
Sunday
10:00 to 18:00

Monday
8:00 to 19:00
Tuesday
8:00 to 19:00
Wednesday
8:00 to 19:00
Thursday
8:00 to 19:00
Friday
8:00 to 19:00
Saturday
8:00 to 18:00
Sunday
10:00 to 18:00

Address:

Telephone:
061 271 37 23*

Mobile:
079 698 29 51*

Website:
https://www.bahnhofhilfe.ch/de/standorte/basel-sbb/

Frequently asked questions about SOS Bahnhofhilfe

Most services such as mobility assistance, accompaniment, and use of the waiting room are free of charge. A cost contribution is charged for wheelchair rental.

Please reserve assistance at least one hour before boarding or alighting. For international travel, 24-hour advance notice is required.

Bahnhofhilfe can only transport hand luggage that you can carry yourself. Large suitcases must be checked in or transported by yourself.

Yes, there is a toilet for people with disabilities as well as a place for breastfeeding and changing.

You can register online via the SBB form, by email, or by phone.

Categories: Railway station

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