Has your household appliance broken down, is it no longer working as it should, or would you like to have it checked by a professional? Are you planning to buy a new appliance and need honest advice as well as proper installation and expert instruction on how to use your new household helper?
We are your partner in all matters: quick on site in Bern and the surrounding area, competent in analyzing the problem, and fair in billing for our services, whether for a repair or the purchase of a new appliance!
THE household professional for 60 years!
"Since my grandparents laid the foundation in 1965 with a specialist store for vacuum cleaners, my father joined in 1988 and I joined in 2008, we have been passionately committed to repairing or, if necessary, replacing your defective household appliance quickly, competently, and fairly. A resource-saving and sustainable business policy is very important to us. If a repair is not worthwhile, we only sell you appliances
ones that we would buy ourselves,
that we can repair ourselves,
which have a respectable service life
and for which spare parts are still available even after 15 years.
Let's protect our environment by repairing instead of throwing away (keyword: use longer instead of buying more often). With over 6,000 customer visits per year and 7 service technicians, we know the strengths and weaknesses of the individual brands and devices extremely well. You can rely on us!
Sebastian Meier, service technician and managing director
"Competent and fair service for Bern's household appliances!"
We usually arrive on site a few days after you contact us and take a look at the appliance. Either we can repair the appliance on site or we order the necessary spare parts for a second visit. If a repair is costly or the necessary spare parts are no longer available, we will provide you with a quote for a new appliance. Together, we will find the perfect appliance for you and the most robust one for us, which will give us both long-lasting enjoyment!
Compare us!
In our industry, we have competitors on a wide variety of channels. Get an idea of who we are and read our reviews, where you will find many honest evaluations about us. Whether you have the right partner is usually only decided after the purchase.
Quotes and new devices
Would you like us to provide you with a quote for replacing your appliance or purchasing a new one? Send us photos of the current situation via WhatsApp or email and we will make you a suggestion for a new appliance.
We would also be happy to visit your home and work with you to find the right device, including any carpentry work.
Quote without a visit: free of charge
Quotation with visit: according to expenditure
All quote costs are waived if you subsequently purchase a new device from us within 90 days.
Why buy from us?
Nowadays, you can buy a device anywhere, and comparing prices always seems easy at first glance. However, you usually only realize whether you have chosen the right partner for your purchase when the first problems arise.
Buy your devices from a place where you will receive REAL service in the event of damage.
How to reach us
Although we are on the road with our customers all day, the office is only staffed in the mornings.
Our phone and store are open Monday through Friday from 8:00 a.m. to 12:00 p.m. Outside of our phone hours, you can leave us a message on our voicemail, and we will call you back as soon as possible.
Of course, you can also send us a message via WhatsApp or email around the clock.
Arriving by public transport: Take bus no. 19 towards Blinzern to the Spiegel stop, then walk for 1 minute.
Arriving by car: Sufficient parking spaces are available in front of the store.