Kleintierpraxis Dr. Dittus

Our practice philosophy

Our goal is to take time for you. We want to provide careful care for your pet(s)—whether dogs, cats, or, to a limited extent, other domestic animals (excluding birds, reptiles, amphibians, and fish)—and offer you high-quality, modern medical care. We can perform most of the everyday preventive medicine, diagnostics, and therapy here in our practice. For the remaining cases, we work together with specialists (including complementary medicine practitioners).

We always strive to keep up to date with the latest medical developments through literature and continuing education so that we can offer you the most suitable therapies and solutions.

Services

Animal species

We mainly treat dogs and cats. Unfortunately, we have limited facilities for small pets (mice, rats, hamsters, guinea pigs, rabbits).
Reptiles, amphibians, and fish require specialist training (zoo veterinarian), which we are unfortunately unable to provide in our practice.

 

Consultation

We only hold consultation hours by telephone appointment (no emails). It is important to us that our customers have to wait as little as possible. Therefore, please reserve your desired appointment early!

In emergencies, we may have to treat an animal in between appointments, so we ask for your understanding if you have to wait longer than expected.

If you are unable to keep an appointment, please notify us 24 hours in advance to avoid being charged for a missed consultation.

 

Home visits (only for our own clients)

We are happy to visit you at home after making an appointment by phone and if our schedule allows. However, please note that the diagnostic and therapeutic options are very limited in such cases. The travel costs for the house call are calculated based on the distance to the practice.

Emergencies

Since 2011, we have been affiliated with the Winterthur Veterinary Emergency Service. The veterinary practice on duty outside our practice opening hours can be reached on 0900 908 908 (CHF 3.50/min.), namely...
- Thursday afternoon (from 12 noon)
- overnight (6:00 p.m. - 10:00 p.m.)
- on weekends, public holidays, and holidays (8 a.m. to 10 p.m.)

Between 10:00 p.m. and 8:00 a.m., please contact the Zurich Animal Hospital: Tel. 044 635 81 12

At lunchtime, our answering machine will give you the number where we can be reached.

Briefly describe what happened, when, how, and the condition of the animal (responsiveness, behavior, bleeding, wounds, etc.). This will enable us to give you first aid tips over the phone.


Partners in the Winterthur Veterinary Emergency Service:
- ACR Small Animal Practice, Dr. Gaby Ehrismann, Steigstrasse 26, 8406 Winterthur (Töss)
- Small Animal Practice Dres. Peter + Elena Balmer, Oberfeldstrasse 84, 8408 Winterthur
- Small Animal Practice Dr. Alexandra Dittus, Bollstrasse 7, 8405 Winterthur (Seen)
- Praxis für das Tier, Dr. Gaby von Fellenberg, Aspstrasse 8, 8472 Seuzach
- Small Animal Practice with Heart, Dr. Anita Winterberger, Seebühlstrasse 2A, 8472 Seuzach
- Julius Caesar Small Animal Practice, Dr. Jacqueline Haener, Römerstrasse 47, 8400 Winterthur

- Practice in the center, Dr. Mirjam Wirz, "Banane," Brunngasse 6, 8400 Winterthur
- Practice at the train station, Dr. Catherine Brenner, Bahnhofstrasse 13a, 8307 Effretikon

 

Services

• Thorough general clinical examinations
• Advice on prevention and treatment of diseases
• Advice on feeding, care, and traveling abroad
• Vaccinations and issuance of health certificates and pet passports
• Electronic identification of pets (microchip)
• Further detailed clinical examinations of blood, urine, feces, and tissue
• Blood pressure measurement
• Eye examination: measurement of tear production, examination for corneal injuries, eye pressure measurement
• X-ray examinations (also for preventive care, e.g., HD and ED) with digital X-ray equipment
• Gynecology and andrology
• Routine operations such as simple soft tissue surgery (e.g., bladder stone surgery), castrations, tail amputation (after accidents), removal of dewclaws, wound sutures
• Abscess treatment, with and without drainage
• Tooth extractions, root planing for periodontitis and dental hygiene
• Digital dental X-rays
• Coat care for matting/skin diseases
• Inpatient care for sick animals (as far as possible)
• Collaboration with external laboratories and private specialists
• Referral to complementary medicine practitioners
• Referral to specialist small animal clinics
• Nutritional advice for dogs and cats

 

Reminders

We send written or email reminders for vaccinations, heat prevention, and program injections (against fleas).
 

 

Surgery/anesthesia

If your pet needs surgery or anesthesia, you will be given an appointment early in the morning whenever possible. Your pet should be fasted (no food for 10 hours beforehand; water is allowed), cleaned, and dropped off on time at the agreed-upon time.

You can usually pick up your pet on the same day between 4:00 p.m. and 6:00 p.m. We keep our patients with us for this length of time to ensure that they wake up without any problems and are well cared for during this period.

Please be sure to leave a phone number so that we can contact you if we have any questions.

 

When the time comes to say goodbye...

We are also there for you at the end of your pet's life. Upon request, we will accompany/visit you at home and take care of all the arrangements for cremation.
 

Rates

We adhere to the standard regional rates, whereby, according to WEKO (Competition Commission), NO agreements may be made between veterinarians. This results in different prices between practices.
The VAT rate for services is 8%. Food and medication can be sold at the reduced rate of 2.5%.

Payment

Services and products are generally payable immediately:

- Cash
- With Maestro card (EC)
- With Postcard
- In exceptional cases only by invoice (and with a surcharge), payable immediately upon receipt, strictly net!
- Deposit for complex treatments