Dr. iur. Fleisch Nico H.

Organizational development analyzes and optimizes structures and important work processes together with clients and their employees. Those affected are made participants, which leads to accepted and sustainable change. At the same time, internal learning and ongoing review of one's own activities anchor quality assurance and controlling and, where necessary, strategies and mission statements are developed and adapted.

Coaching is a continuous, time-limited, and collaborative form of guidance and support for individuals, groups, or teams. Combining tasks, professional roles, and personalities, coaching is goal-oriented and situation-specific, with the client determining the content and topics, making the decisions, and the coach being responsible for the process.

According to the latest understanding,mediation is the umbrella term for various methods of conflict resolution in which an impartial third party (mediator) supports the parties involved in resolving their dispute amicably. In confidential negotiations, the parties themselves decide what they want to clarify and how they want to deal with each other in the future. The focus is not on the question of guilt or innocence or on winners and losers, but on finding the best possible solution for all parties involved. The solution reached should take into account the interests of all those affected and improve their relationship with each other in the long term.

Clarification assistance is a mediation method for resolving conflicts between people who have to, want to, or need to work together. The great strength of this process is that it deals specifically with the "difficult" feelings (e.g., anger, jealousy, rage, disappointment, envy, hatred) of people in conflict situations. This is because a sustainable, objective, structural solution and interpersonal conflict resolution are only possible by expressing, sharing, and exploring these "difficult" feelings. The aim is to work together to understand the past, clarify the present, and plan for the future.

Conflict management encompasses a range of tools and strategies that can be used to analyze the subject of the dispute and the course of the conflict together with the groups and individuals involved. A way out of the crisis is worked out together, which improves communication between those involved and creates the conditions for effective cooperation in the future.

Supervision serves to improve professional work. It creates space for reflection by critically examining one's own professional actions from a distance, guided by the supervisor. The aim of supervision is to improve the work situation, the working atmosphere, the organization of work, and task-specific skills. Through practical learning, it promotes the quality of cooperation and self-assessment of one's own person and role.