The gateway for all your requests Do you have a question about your insurance contract, something to report or need information? Our Customer Services are your first point of contact: www.groupemutuel.ch/contactus Call us or write to us and we will get back to you as soon as possible. Our Customer Services are available Monday to Friday, from 8.00 to 12.00 and from 13.00 to 17.30: Hotline 0848 803 111 l Email clients@groupemutuel.ch One address for your medical invoices (original documents) and correspondence: Groupe Mutuel, Rue des Cèdres 5, 1919 Martigny prestations@groupemutuel.ch In close to 40 agencies and six service centres throughout Switzerland, our staff will be happy to advise you. Opening hours : from 8.00 to 12.00 and from 13.30 to 17.00 (incl. on the eve of public holidays) Make your life easier thanks to your Customer Area • Scan and send your invoices instantly • View your documents and refunds • Modify your contracts and personal details Download the application from your App Store Do you have any questions about the Customer Area? • Your most frequently asked questions about the Customer Area - Groupe Mutuel • Call our hotline on 058 758 71 71 (Monday to Friday, from 8.00 to 18.00) • Write to us at customer.area@groupemutuel.ch

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Want to greet the day with a beautiful smile? We would be happy to help you! The many new possibilities available with modern orthodontics are exciting. For children, the first consultation should take place ideally at the age of 9 or 10. However, modern orthodontics has no age limit – treatments are also possible for adults. INITIAL CONSULTATION AND ORTHODONTIC ASSESSMENTIn general, it is your dentist who will recommend that you or your child visit or consult with an Orthodontics Specialist (CH). Of course, you can also arrange an initial consultation by your own initiative if you have any concerns ( go to contact form ).For children, the first consultation should take place ideally at the age of 9 or 10. However, orthodontics has no age limit and treatments are also possible for adults. During the first consultation , we will examine the jaw and positioning of the teeth. We will give you information about the possibilities for correction, the timeframe, the duration of treatment and the approximate cost. If a jaw or tooth adjustment appears to be necessary, sensible or desired, the next step would be to prepare the appropriate orthodontic planning documentation, such as photos, models of the jaw, as well as special digital x-rays and, if necessary, 3D images. This orthodontic examination is the pre-requisite for establishing an individual treatment plan and includes additional appointments for personal and detailed discussions with you or with parents and their child. During this session , you will receive a written cost estimate for the treatment. You will also be advised about the possibility of covering part of the cost with supplementary insurance. In each case, we will also verify if the basic health insurance or, in rare cases, the Swiss Federal Disability Insurance (IV) will cover all or part of the treatment cost. WE OFFER THE FULL RANGE OF ORTHODONTIC TREATMENTS For children and adolescents: removable growth-influencing appliances as well as fixed appliances (braces) for tooth regulation. Transparent variations are available by request. For adults, we focus on discreet or hidden appliances. Our practice is certified to use Invisalign ® and orthocaps ®for transparent splits or aligners, and Incognito ® and WIN ® for the lingual technique. Sponsoring We support the following sports teams and wish every athlete the best of luck!

Privatklinik Wyss AG is a leading specialist clinic for psychiatry and psychotherapy. Its special areas of expertise include the treatment of depression, including burnout, as well as anxiety and obsessive-compulsive disorders. The clinic offers its outpatient, day-clinic and inpatient services in the Bern, Münchenbuchsee and Biel regions. Our services include the following elements: • Depression, CBASP • Burnout & stress • Anxiety & Compulsion • Sports psychiatry and psychotherapy • Psycho-oncology • Suicide prevention ASSIP • Crisis Please use the following address for correspondence: Privatklinik Wyss AG Secretariat Outpatient Services Fellenbergstrasse 34 3053 Münchenbuchsee Phone +41 31 868 37 90 Fax +41 31 868 37 98 sekretariatambibiel@pkwyss.ch

Sympany has been serving private individuals and companies for over 100 years. At Sympany, you can obtain health and accident insurance as well as property and liability insurance from a single source. We offer our private customers and our corporate customers tailor-made protection and unbureaucratic help, as well as unique benefits. Swim for free Insured persons up to the age of 25 can go to over 90 outdoor swimming pools free of charge in the summer. Read more mySympany app and customer portal • Make life easier for yourself: take care of your insurance matters quickly and easily online. • Save time and money: Simply photograph or upload invoices and receipts and submit them directly. • Better overview: All documents and the digital insurance card in one place. • Simply adjust data: Change personal data such as address or payment details yourself. • Direct contact to customer service: Send messages from mySympany. Read more

The care listed below, in accordance with art. 7 of the OPAS, is subject to reimbursement by your health insurance. Assessment, advice and coordination Examinations and treatments Basic care FOR NON-CARE BENEFITS, explore our full range of personalised services including : Support Help with household chores Administrative support Auxiliary means Care products Incontinence products Meal delivery Oxygen supply Air mattresses for pressure sore prevention ... and much more! Contact us today to find out about support tailored to your needs!