Je suis suivie pour des infiltrations suite à de fortes douleurs au dos . Monsieur Forneris est très à l’écoute, respectueux avec une excellente prise en charge, il aussi un très bon suivi de traitement. Quand je vais faire une infiltration, l’infirmière, Madame Djamilla Filali m’offre un très bon accueil, apaise mes peurs des piqûres, me réconforte,je me sens écoutée et respectée . Je l’ai remercie vraiment beaucoup . Je ne peux que les recommander.

In der Luzerner Höhenklinik in Crans-Montana wurde ich sehr höflich empfangen, charmant in mein Zimmer begleitet und dann aufgeklärt was auf mich wartet. Nach einer sehr professionellen Untersuchung hatte ich noch etwas Zeit für einen Spaziergang in der guten Alpenluft. Die erste Nacht war schwierig mit all den Sonden am Kopf und am Körper. Dies ist aber ausserordentlich hilfreich eine genau Diagnose zu stellen. Ich muss sagen, nach all den Gadgets die ich im Lauf der Jahre ausprobiert hab, ist dies eine andere Dimension. Seither habe ich ein Beatmungs-gerät. Alles läuft PRIMA. Dieses Ding hat mein Leben positiv verändert. Auch die Beratung durch Dr. med. Jean-Marie Schnyder und sein Team war sehr professionell, aufschlussreich und doch verständlich. Ich bekam die Hilfe, die ich seit Jahren benötige und kann dieses Schlaflabor in der Luzerner Höhenklinik allen Schnarchenden bestens empfehlen. An dieser Stelle herzlichen Dank an das gesamte Team um Dr. Schnyder. Tolle Leistung.

Étant malade, et faible, je me suis rendue à la permanence de Sierre car aucun médecin n'était malheureusement disponible rapidement. Je suis reçue à l'accueil par une dame qui a été très à l'écoute, elle s'est rapidement occupée des papiers administratifs pour me permettre d'aller en salle d'attente. Très rapidement, une infirmière est venue me chercher pour la consultation Avec la doctoresse. Une fois de plus, le personnel médical a été d'une grande gentillesse, et à l'écoute. Je me suis sentie rassurée et entre de bonnes mains. Je tiens à remercier cette équipe médicale formidable, pleine de bienveillance.

The gateway for all your requests Do you have a question about your insurance contract, something to report or need information? Our Customer Services are your first point of contact: www.groupemutuel.ch/contactus Call us or write to us and we will get back to you as soon as possible. Our Customer Services are available Monday to Friday, from 8.00 to 12.00 and from 13.00 to 17.30: Hotline 0848 803 111 l Email clients@groupemutuel.ch One address for your medical invoices (original documents) and correspondence: Groupe Mutuel, Rue des Cèdres 5, 1919 Martigny prestations@groupemutuel.ch In close to 40 agencies and six service centres throughout Switzerland, our staff will be happy to advise you. Opening hours : from 8.00 to 12.00 and from 13.30 to 17.00 (incl. on the eve of public holidays) Make your life easier thanks to your Customer Area • Scan and send your invoices instantly • View your documents and refunds • Modify your contracts and personal details Download the application from your App Store Do you have any questions about the Customer Area? • Your most frequently asked questions about the Customer Area - Groupe Mutuel • Call our hotline on 058 758 71 71 (Monday to Friday, from 8.00 to 18.00) • Write to us at customer.area@groupemutuel.ch

In the heart of the Château d’Aigle , nestled between vineyards and mountains, La Pinte du Paradis / Saveurs Concept Rithner invites you to a unique culinary experience, blending fine gastronomy with the warmth of a modern bistro . This exceptional venue elevates seasonal ingredients through a cuisine that is creative, authentic, and bold , inspired by both local terroir and global influences. Within the castle’s historic atmosphere, each dish becomes a meeting point between tradition and modernity , between heritage and innovation. The elegant yet welcoming setting, combined with attentive service, makes it the perfect place to share, explore, and indulge. La Pinte du Paradis / Saveurs Concept Rithner – a timeless table, where history, flavor, and emotion intertwine.

The point of contact for all of your requests You have a question about your insurance contract, an announcement to make or you need information? Our Customer Services are your exclusive point of contact. www.groupemutuel.ch/contactus Write to us or contact us by phone: we will provide an answer as quickly as possible. Our Customer Services are available Monday to Friday, from 08.00 to 18.00: Hotline 0848 803 111 l Email clients@groupemutuel.ch One single address for sending medical invoices (original documents) and letters: Groupe Mutuel, Rue des Cèdres 5, P.O. Box, 1919 Martigny prestations@groupemutuel.ch In approximately 40 agencies and 6 service centres throughout Switzerland, our employees are available to welcome and advise you. Opening hours : from 8.00 to 12.00 and 13.30 to 17.00 (incl. on the eve of public holidays). Your Customer area makes your life easier • Scan and send your invoices instantly • Consult your documents and refunds • Modify your contracts and personal data Download the application : LINK Questions about the Customer area? • www.groupemutuel.ch/espace-client • Call our hotline on 058 758 71 71 (Monday to Friday, 8am to 6pm) • Write to us at extranet@groupemutuel.ch

Excellente prestation, conducteur ponctuel, agréable et à l'écoute. Prix très raisonnable. Nous recommandons cette compagnie sans hésitation. Un grand merci à vous!

The gateway for all your requests Do you have a question about your insurance contract, something to report or need information? Our Customer Services are your first point of contact: www.groupemutuel.ch/contactus Call us or write to us and we will get back to you as soon as possible. Our Customer Services are available Monday to Friday, from 8.00 to 12.00 and from 13.00 to 17.30: Hotline 0848 803 111 l Email clients@groupemutuel.ch One address for your medical invoices (original documents) and correspondence: Groupe Mutuel, Rue des Cèdres 5, 1919 Martigny prestations@groupemutuel.ch In close to 40 agencies and six service centres throughout Switzerland, our staff will be happy to advise you. Opening hours : from 8.00 to 12.00 and from 13.30 to 17.00 (incl. on the eve of public holidays) Make your life easier thanks to your Customer Area • Scan and send your invoices instantly • View your documents and refunds • Modify your contracts and personal details Download the application from your App Store Do you have any questions about the Customer Area? • Your most frequently asked questions about the Customer Area - Groupe Mutuel • Call our hotline on 058 758 71 71 (Monday to Friday, from 8.00 to 18.00) • Write to us at customer.area@groupemutuel.ch

Herr Lavista ist kurzfristig zu mir nach Hause gekommen und hat mich sehr ausführlich betreffend Kassenwechsel, Grund- und Zusatzvericherung beraten. Vor- und Nachteile sind aufgezeigt worden und geschaut was persönlich am Besten passt, trotz Zeitdruck am 30.11.. Sehr kompetent und freundlich, vielen Dank!

The gateway for all your requests Do you have a question about your insurance contract, something to report or need information? Our Customer Services are your first point of contact: www.groupemutuel.ch/contactus Call us or write to us and we will get back to you as soon as possible. Our Customer Services are available Monday to Friday, from 8.00 to 12.00 and from 13.00 to 17.30: Hotline 0848 803 111 l Email clients@groupemutuel.ch One address for your medical invoices (original documents) and correspondence: Groupe Mutuel, Rue des Cèdres 5, 1919 Martigny prestations@groupemutuel.ch In close to 40 agencies and six service centres throughout Switzerland, our staff will be happy to advise you. Opening hours : from 8.00 to 12.00 and from 13.30 to 17.00 (incl. on the eve of public holidays) Make your life easier thanks to your Customer Area • Scan and send your invoices instantly • View your documents and refunds • Modify your contracts and personal details Download the application from your App Store Do you have any questions about the Customer Area? • Your most frequently asked questions about the Customer Area - Groupe Mutuel • Call our hotline on 058 758 71 71 (Monday to Friday, from 8.00 to 18.00) • Write to us at customer.area@groupemutuel.ch

The gateway for all your requests Do you have a question about your insurance contract, something to report or need information? Our Customer Services are your first point of contact: www.groupemutuel.ch/contactus Call us or write to us and we will get back to you as soon as possible. Our Customer Services are available Monday to Friday, from 8.00 to 12.00 and from 13.00 to 17.30: Hotline 0848 803 111 l Email clients@groupemutuel.ch One address for your medical invoices (original documents) and correspondence: Groupe Mutuel, Rue des Cèdres 5, 1919 Martigny prestations@groupemutuel.ch In close to 40 agencies and six service centres throughout Switzerland, our staff will be happy to advise you. Opening hours : from 8.00 to 12.00 and from 13.30 to 17.00 (incl. on the eve of public holidays) Make your life easier thanks to your Customer Area • Scan and send your invoices instantly • View your documents and refunds • Modify your contracts and personal details Download the application from your App Store Do you have any questions about the Customer Area? • Your most frequently asked questions about the Customer Area - Groupe Mutuel • Call our hotline on 058 758 71 71 (Monday to Friday, from 8.00 to 18.00) • Write to us at customer.area@groupemutuel.ch

The gateway for all your requests Do you have a question about your insurance contract, something to report or need information? Our Customer Services are your first point of contact: www.groupemutuel.ch/contactus Call us or write to us and we will get back to you as soon as possible. Our Customer Services are available Monday to Friday, from 8.00 to 12.00 and from 13.00 to 17.30: Hotline 0848 803 111 l Email clients@groupemutuel.ch One address for your medical invoices (original documents) and correspondence: Groupe Mutuel, Rue des Cèdres 5, 1919 Martigny prestations@groupemutuel.ch In close to 40 agencies and six service centres throughout Switzerland, our staff will be happy to advise you. Opening hours : from 8.00 to 12.00 and from 13.30 to 17.00 (incl. on the eve of public holidays) Make your life easier thanks to your Customer Area • Scan and send your invoices instantly • View your documents and refunds • Modify your contracts and personal details Download the application from your App Store Do you have any questions about the Customer Area? • Your most frequently asked questions about the Customer Area - Groupe Mutuel • Call our hotline on 058 758 71 71 (Monday to Friday, from 8.00 to 18.00) • Write to us at customer.area@groupemutuel.ch

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