The gateway for all your requests Do you have a question about your insurance contract, something to report or need information? Our Customer Services are your first point of contact: www.groupemutuel.ch/contactus Call us or write to us and we will get back to you as soon as possible. Our Customer Services are available Monday to Friday, from 8.00 to 12.00 and from 13.00 to 17.30: Hotline 0848 803 111 l Email clients@groupemutuel.ch One address for your medical invoices (original documents) and correspondence: Groupe Mutuel, Rue des Cèdres 5, 1919 Martigny prestations@groupemutuel.ch In close to 40 agencies and six service centres throughout Switzerland, our staff will be happy to advise you. Opening hours : from 8.00 to 12.00 and from 13.30 to 17.00 (incl. on the eve of public holidays) Make your life easier thanks to your Customer Area • Scan and send your invoices instantly • View your documents and refunds • Modify your contracts and personal details Download the application from your App Store Do you have any questions about the Customer Area? • Your most frequently asked questions about the Customer Area - Groupe Mutuel • Call our hotline on 058 758 71 71 (Monday to Friday, from 8.00 to 18.00) • Write to us at customer.area@groupemutuel.ch

Super team

Sympany has been serving private individuals and companies for over 100 years. At Sympany, you can obtain health and accident insurance as well as property and liability insurance from a single source. We offer our private customers and our corporate customers tailor-made protection and unbureaucratic help, as well as unique benefits. Swim for free Insured persons up to the age of 25 can go to over 90 outdoor swimming pools free of charge in the summer. Read more mySympany app and customer portal • Make life easier for yourself: take care of your insurance matters quickly and easily online. • Save time and money: Simply photograph or upload invoices and receipts and submit them directly. • Better overview: All documents and the digital insurance card in one place. • Simply adjust data: Change personal data such as address or payment details yourself. • Direct contact to customer service: Send messages from mySympany. Read more

NEW we also offer you optometric services; such as eye pressure measurement and health screening of the eyes. By complementing our services, we want to ensure that you receive the best possible care. We source our glasses from the innovative and leading glass manufacturer Essilor. Thanks to the production site in Trimbach near Olten, we can guarantee short delivery times. Essilor lenses stand for quality, precision and innovation. Discover our select selection of prescription glasses. Each manufacturer presents unique features that emphasize your individual style. Stylish sunglasses for the perfect protection of your eyes. Our collection offers a variety of fashionable sunglasses with 100% UV protection. Try our sports glasses for maximum performance. Whether you need correction or not, we offer you the perfect sports glasses for your needs. Clear vision and healthy eyes for our little ones - explore our diverse selection of children's glasses. With child-friendly design and high-quality materials, we offer stylish glasses that meet your children's needs. Precision in shooting sports with Champion. Discover our shooting glasses and their accessories for all shooting sports. Out of love for your eyes, we choose the perfect lens for you. We would be happy to advise you on soft and hard contact lenses as well as night lenses. Make an appointment today and benefit from our new optometric services. We look forward to helping you maintain your eye health and give you a clear view of the future.