The gateway for all your requests Do you have a question about your insurance contract, something to report or need information? Our Customer Services are your first point of contact: www.groupemutuel.ch/contactus Call us or write to us and we will get back to you as soon as possible. Our Customer Services are available Monday to Friday, from 8.00 to 12.00 and from 13.00 to 17.30: Hotline 0848 803 111 l Email clients@groupemutuel.ch One address for your medical invoices (original documents) and correspondence: Groupe Mutuel, Rue des Cèdres 5, 1919 Martigny prestations@groupemutuel.ch In close to 40 agencies and six service centres throughout Switzerland, our staff will be happy to advise you. Opening hours : from 8.00 to 12.00 and from 13.30 to 17.00 (incl. on the eve of public holidays) Make your life easier thanks to your Customer Area • Scan and send your invoices instantly • View your documents and refunds • Modify your contracts and personal details Download the application from your App Store Do you have any questions about the Customer Area? • Your most frequently asked questions about the Customer Area - Groupe Mutuel • Call our hotline on 058 758 71 71 (Monday to Friday, from 8.00 to 18.00) • Write to us at customer.area@groupemutuel.ch

Sehr guter Anwalt kommt sofort zur Sache, verhandelt geschickt und wenn es nicht sofort klappt, so wird verzugslis geklagt. Und dies mit Erfolg. Bin sehr dankbar und empfehle diesen Anwalt sehr.

With more than 220 legal professionals (consisting of partners, of counsels, associates, tax advisors and notaries) and more than 400 employees, the firm, which has its origins in 1885, is one of the largest and most traditional law firms in Switzerland, with offices in Basel, Bern, Geneva, Lausanne, Lugano and Zurich, and representative offices in Binningen, Sion, Shanghai and Tokyo. Kellerhals Carrard is active throughout Switzerland, maintaining very strong local roots, whilst advising clients nationally and abroad. We advise and represent companies and entrepreneurs from all industries and economic sectors, public authorities, national and international organisations and private individuals before all judicial and administrative bodies nationally and abroad in practically all areas of the law. Our activities are focused on: • Company and corporate law, external legal department • Litigation, arbitration and insolvency law • M&A and capital markets law • Construction and real estate • Regulatory financial markets law, financial services, collective investments, leasing, insurance • IT/IP, distribution, competition and anti-trust law • International sports law • Tax • Public law • Employment and social insurance law • Commercial criminal law and international mutual assistance / compliance • Family and inheritance law for private customers • Notarial office We focus in particular on the areas of financial services, life sciences, IMT (Information, Technology and Media), sport, energy, real estate/construction as well as on trading and retail.

The Swiss Haemophilia Society The Swiss Haemophilia Society (SHG) was founded in 1965. It is a self-help organization that supports people with haemophilia and other congenital bleeding disorders, as well as their families. Professionally, it is supported by the Swiss Haemophilia Network (SHN) , which consists of treating physicians from haemophilia centers. The SHG represents the interests of those affected both publicly and vis-à-vis insurers and pharmaceutical companies. Like many other Swiss patient organizations, the SHG is a member of AGILE , the umbrella organization for disability self-help. Through AGILE.CH , the SHG also influences political processes and public opinion, for example regarding disability pensions (IV-Renten) or equality for people with disabilities. As a member of the World Federation of Hemophilia , the SHG maintains contact with international haemophilia societies. It manages a solidarity fund for individuals in financial need and provides information on insurance and legal matters. Our Activities Journée Romande This event takes place every two years in Western Switzerland. The event is alternately organized by one of the haemophilia centers in the region. In addition to lectures on medical topics related to haemophilia, participants have the opportunity to network and engage in personal discussions with other affected individuals and physicians. Berne Conference The annual Berne Conference focuses on families with children who have haemophilia and their surroundings. Medical and psychosocial aspects are addressed to help participants manage everyday life better. Topics include possible sports activities, siblings of children with haemophilia, correct dosing of medications, and more. The event provides ample opportunity for questions and exchange among family members. Organized by specialists from the Haemophilia Center at Inselspital Bern. SHG Summer Camp Each year, the SHG organizes a summer camp for children with haemophilia. This program allows young people with haemophilia to exchange experiences with peers. It promotes independence and responsibility in managing haemophilia, offers physical activities within their capabilities, and provides relief to parents caring for chronically ill children. Autumn Conference Organized by specialists from the pediatric and adult haemophilia centers of the SHN Eastern Region. The event begins in the morning with a shared brunch. Lectures focus on one or two current topics related to haemophilia, often featuring guest speakers who provide insights into complementary therapies supporting conventional medicine. The conference also offers opportunities to reconnect with old acquaintances and establish new contacts with other affected individuals. Workshop Every two years, the SHG organizes a two-day workshop weekend. The goal is to provide members with the opportunity for extensive exchange in a pleasant atmosphere. Specialized knowledge and entertainment are also part of the program, ensuring a balanced and informative experience.

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SafeConsult AG has stood for consulting and training in the field of the transport of dangerous goods since 2001. Our special expertise, which is the result of pooling the knowledge of the Association of Swiss Forwarding and Logistics Companies (SPEDLOGSWISS), is in the field of forwarding, logistics and transport. Our long-standing customers particularly appreciate our competence in the field of risk analyses, as well as the internal training and further education of your employees. SafeConsult AG is your reliable partner for the continuous improvement of the quality in the handling of dangerous goods transports of your company, for the training of your employees and for the support and consulting of companies in the establishment of a dangerous goods management. To achieve this, we mainly offer services as "External Dangerous Goods Advisors". In addition, you will also find in us a competent partner in the areas of: Major Accidents Ordinance Management systems (ISO 9000, 14001) Training and further education: a must! Correct information as well as knowledge in the area of dangerous goods are a basic requirement for the persons in charge and other responsible persons and, moreover, a key to process optimisation and risk reduction. Training should also be seen as an obligation to fulfil the requirements of GGBV, ADR, IATA-DGR, CTU packing guidelines, etc. The benefits Safety through qualified personnel Process optimisation through error avoidance and simultaneous risk reduction Important prerequisite for (functional) delegation, including responsibility Control of the "galloping" flood of regulations Through company-specific in-house training by SafeConsult safety consultants (dangerous goods safety advisors), targeted and practice-oriented knowledge can be acquired that can be put to immediate use. Thus, as an entrepreneur, you are one step ahead of the danger in order to prevent accidents that could be caused by dangerous goods. External dangerous goods safety advisers / consultants The work of a dangerous goods safety adviser is associated with high demands on specialist knowledge, knowledge of the system and reliability. The multitude of national and international laws and regulations are difficult to understand. Because this special requirement profile presents many companies with burdensome time and cost problems, the legislator also allows the possibility of employing an external dangerous goods safety adviser. This means that you as a company can outsource this task and save yourself all the problems of training or recruiting your own dangerous goods safety adviser. Our team supports you with: Advice on compliance with legal regulations Setting up and monitoring the internal dangerous goods organisation Training of the responsible persons Supporting and advising the entrepreneur in the area of dangerous goods Proposing measures for the prevention of accidents Preparation of an accident report in case of damage Preparation of the annual report for the attention of the management We look forward to welcoming you as a customer. For more information please visit our homepage: www.safeconsult.ch