Our Mission Our mission is to help companies embrace digital transformation with a positive mindset, transforming documents and data into valuable resources by streamlining and automating office operations and production processes. Since 1995, every solution we deliver — clear, tangible and driven by real market needs — is first tested and optimized internally within our own organization. This continuous process of innovation and technological research allows us to maintain high service standards and strong operational capabilities. We operate throughout the entire canton of Ticino and across Switzerland. DOCUMENT MANAGEMENT DIVISION Palo Alto’s Document Management Division focuses on the organization of corporate documents and approval workflows. We provide companies with the most advanced and reliable document management solution on the market , thanks to our official partnership with DocuWare , one of the world’s leading platforms for intelligent document management and workflow automation. Our solutions integrate seamlessly into your working environment, allowing you to: • Manage, print, search and retrieve documents efficiently • Dematerialize and archive documents digitally • Share and visualize information securely • Protect and manage corporate data in full compliance with applicable regulations (GDPR / Swiss LPD) Beyond document workflow automation, our services also include: • Optimization of your printing infrastructure, with the aim of reducing management costs • Reorganization of physical spaces using interactive whiteboards and immersive display technologies to improve collaboration and document sharing We have an internal team of specialists in corporate workflow management. For you, this means working with professionals who understand your challenges and know how to solve them efficiently. Discover how to transform your documents into strategic assets, free your team from repetitive tasks, and regain full control of your processes — always in compliance with regulations. Our goal is to give you back time to focus on your business. Our Main Solutions Include • Document dematerialization and digital archiving • Document Management with DocuWare – the leading document management solution on the market • Document workflow automation, digital workflows and electronic signatures • Managed Print Services (MPS): office copiers and multifunction printers from Sharp, Develop and HP (excellent alternatives to Toshiba, Xerox, Lexmark and OKI), with print management software such as PaperCut • Digital document management and archiving in compliance with GDPR / Swiss LPD • HP plotter sales • Interactive whiteboards, visual collaboration solutions such as Big Pad, projectors, professional displays and video walls • Professional training courses • Technical support • Supply of consumables and accessories (filaments, paper, toner, cartridges, shredders, cutters, etc.) Official Partners & Vendors We are certified resellers and partners of: Sharp • Develop • HP • DocuWare Platinum Partner Technical Support Coverage We provide full technical support across the Ticino region, including: Lugano · Mendrisio · Bellinzona · Chiasso · Locarno · Ascona · Tesserete · Capriasca · Agno · Minusio · Biasca · Airolo · Riviera · Monteceneri and surrounding municipalities.

Argentum Home Care (AgHC) is tailor made on the requirements of Private Spitex Organisations and it covers the whole process starting from the results of the interRAI HC assessments. AgHC starts from the interRAI HC CAPs • It works with any interRAI HC licensed solution • Like the one developed by RAISoft.net • The process starts from the CAPs to select the NANDA-I diagnoses • To define the Care Plan AgHC manages the whole process as a Spitex would expect • Optimized Care Plan definition • Complete process coverage, including client acceptance and doctor mandate management • Seamless care delivery and invoicing management

In Team Informatica we share a simple philosophy : dedicate our talents and apply our technology to create products and services that can improve the company's business. With almost 40 years of experience we have always been among the most important players in the IT sector for Ticino. Our software solutions are designed to meet the needs of companies of any sector / size and professionals. Products: Financial accounting Payroll accounting Software Swiss Customs Software IME Software logistic and trasnsport Software ERP Software warehouse

Ahmat ha sviluppato un software personalizzato per la mia azienda che ha ottimizzato i processi e mi ha fatto risparmiare un sacco di tempo. Il team è stato molto professionale e ha capito subito le mie esigenze. Sono davvero soddisfatto del risultato!

ECAP is a non-commercial and non-profit adult education institute in Switzerland. Headquartered in Zurich, there are nine regional branches throughout Switzerland. With its courses, the intercultural organisation enables the education of migrants and employees in general, including those with little formal education. With more than 50,000 participants per year, ECAP is the second largest adult education institute in Switzerland – and the number one school for German and integration courses. We promote the social and professional integration of migrants through targeted educational opportunities. An up-to-date overview of our training offer can be found in our course programme . Our main activities are: • Courses for the achievement of professional qualification (Art. 33 of the BBG) for construction (bricklayers, plasterer, painter), for sales (detail trade specialist EFZ and retail trade assistant EBA), as well as for metalworkers and blind fitters • Refresher courses for architects, engineers, designers etc. with AutoCAD • Refresher courses in the hotel and catering industry («The ABCs of the hotel industry and catering») • Business management, in cooperation with the Vocational and Trade School (SPAI) in Trevano • Computer science courses (introduction and consolidation in Word, Excel, Access, Internet, PowerPoint) with the possibility of obtaining the «European Computer Driving Licence» (ECDL) • Professional language courses (German and English in sales or commercial areas) with the possibility of obtaining the respective telc certificates • Literacy courses in cooperation with the Association Leggere & Scrivere della Svizzera italiana • Founding of company • Atelier TRI, application techniques for unemployed persons • Italian language courses in various municipalities, with the possibility of obtaining CELI certificates • «Preparatory Examination Courses» for electrical and masonry apprentices, in cooperation with Unia. ECAP Ticino Unia is an accredited examination center for ECDL, CELI A and fide test. Here you can find more information .

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